Privacy Policy

At HaadMD (haadmd.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, fill out clinical assessments, or use our precision medicine and longevity services (collectively, the "Services").

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

1. Information We Collect

We collect information about you in a variety of ways depending on how you interact with our platform:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing details provided when you register an account, purchase a program, or subscribe to a Concierge Plan.
• Health and Biological Data: To provide our core longevity and precision optimization services, we collect sensitive information such as health histories, medical intake forms, lifestyle questionnaires, laboratory biomarkers, and diagnostic test results.
• Technical and Usage Data: We automatically collect data when you access our website, including your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
• Cookies and Tracking Technologies: We utilize cookies and web beacons.

2. How We Use Your Information

We use the information we collect for specific operational, commercial, and clinical purposes:

• To administer and deliver your Longevity Assessments, 3-Month Reset Programs, and Clinical Concierge Plans.
• To coordinate secure lab work, analyze advanced biomarker panels, and generate your custom health optimization protocols.
• To process secure financial transactions and manage recurring subscription billings.
• To send you clinical updates, account confirmations, support responses, and dynamic informational resources.
• To measure, troubleshoot, and refine our digital acquisition channels and marketing ad performance.

4. Data Security

We implement rigorous technical, administrative, and physical security measures designed to protect your personal and clinical data. Private health information, biomarker tracking data, and account credentials are securely handled, encrypted in transit, and restricted only to personnel and clinicians who require access to fulfill your care. However, please be aware that no electronic transmission or data storage technology can be guaranteed 100% secure.

5. Your Data Rights

Depending on your jurisdiction, you may have specific rights regarding your personal and biological data, including:

• The right to request access to or copies of the personal data we hold about you.
• The right to request corrections to any inaccurate or incomplete personal information.
• The right to request the deletion of your account information and historical marketing data, subject to legal, billing, or clinical record retention requirements.

6. Third-Party Websites

Our website may contain links to third-party digital tools, external platforms, or laboratory networks. This Privacy Policy only applies to haadmd.com. We are not responsible for the privacy practices or data handling rules of any external third-party sites you choose to visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect structural changes in our services or legal frameworks. We will update the "Last Updated" date at the top of this page whenever modifications are published. Continued engagement with our platform constitutes your acknowledgment of the updated terms.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at [email protected].